Privacy Policy

This Privacy Policy explains how VibeConnect collects, uses, stores and protects user data when using the VibeConnect mobile application and related web services.

VibeConnect is an application that helps users discover nearby offers, promotions, businesses and partner locations.

When using VibeConnect, we may collect the following types of data:

• Account information: email address and authentication data when a user creates or logs into an account.
• Business/partner information: business name, contact details, offer details, images, location/city and other information submitted by partners.
• Location information: approximate location or location permission data, if the user grants location permission, in order to show nearby offers, map results and relevant local content.
• App usage data: information about how the app is used, such as offer views, clicks, saved offers, share actions, call button clicks, direction button clicks and similar analytics events.
• Device and notification data: push notification tokens used to send app notifications.
• Technical data: device type, app version and basic diagnostics needed to maintain and improve the app.

We use collected data to:

• Allow users and partners to create and access accounts.
• Display offers, businesses and partner content inside the app.
• Show users offers based on selected city, country or location.
• Enable partner offer management.
• Send push notifications about new or relevant offers, if notifications are enabled.
• Improve app performance, reliability and user experience.
• Measure app usage and offer performance.
• Prevent abuse, fraud or unauthorized access.

VibeConnect may request access to the user’s location. Location is used only to provide location-based features, such as showing nearby offers, nearby businesses, map results or country/city-based content.

Users can disable location access at any time through their device settings. If location access is disabled, some nearby-offer or map-based features may not work as expected.

VibeConnect uses Firebase and Google services, including but not limited to:

• Firebase Authentication, for user login and account management.
• Cloud Firestore, for storing app data such as users, partners, offers, business information and app-related records.
• Firebase Cloud Messaging, for sending push notifications.
• Firebase Analytics, if enabled, for understanding app usage and improving the service.

These services may process data according to Google’s own privacy and security practices.

VibeConnect may use push notifications to inform users about new offers, updates, partner content or important app information.

Push notifications are sent using Firebase Cloud Messaging. Users can disable notifications at any time through their device settings.

VibeConnect may collect analytics events to understand how users interact with the app.

This may include:

• Offer views
• Clicks on “Call”
• Clicks on “Directions”
• Clicks on “Share”
• Clicks on “Save”
• General app usage statistics

This data is used to improve the app, provide better content and help partners understand offer performance.

We do not sell personal data.

Data may be shared only when necessary with service providers used to operate the app, such as Firebase/Google services, hosting providers, analytics systems or other technical infrastructure providers.

Partner/business information submitted for publication may be visible to app users, depending on the feature and approval status.

We may also disclose data if required by law, regulation, legal process or to protect the rights and safety of users, partners or the service.

We use reasonable technical and organizational measures to protect user data.

This includes using Firebase security rules, authentication controls and secure cloud infrastructure. However, no system can be guaranteed to be 100% secure.

We keep user and partner data only as long as necessary to provide the service, comply with legal obligations, resolve disputes, prevent abuse and maintain app functionality.

Some technical, analytics or backup data may be retained for a limited period according to the policies of the services we use.

Users can start the deletion of their VibeConnect account and associated personal data directly in the app.

The account deletion option is available in the account settings inside the app. After confirmation, the account is immediately deactivated, the user is signed out of the app, and the process of deleting associated data is started.

You do not need to send an email, contact support, or wait for manual administrator approval to delete your account.

More information about account and data deletion is available on the following page:

https://vibeconnect.store/delete-account?lang=en

After account deletion is confirmed, we will delete or anonymize personal data associated with the account, unless we are required to retain certain data for legal, security, anti-fraud, or legitimate business reasons.

Users can:

• Disable location permission in device settings.
• Disable push notifications in device settings.
• Request deletion of their account and personal data.
• Contact us regarding privacy questions or data requests.

VibeConnect is not intended for children under the age required by applicable law. We do not knowingly collect personal data from children. If we become aware that such data has been collected, we will take steps to delete it.

We may update this Privacy Policy from time to time. When we make changes, we will update the “Last updated” date at the top of this page.

Updated versions of this Privacy Policy will be published on this page.

For privacy-related questions, account deletion requests or data requests, contact: